EVENT POLICIES

NexGEnt Entertainment Production respects and is committed to protecting your privacy. We adhere to the Data Privacy Act of 2012 (R.A. 10173) and its Implementing Rules and Regulations.

DEFINITIONS

• Age of consent: In the Philippines, 18 years old.

• Policy: This document in which NexGEnt Entertainment Production determines and states the way in which personal information and privacy matters will be handled.

• Site: The official website of NexGEnt Entertainment Production and any related subdomains or websites operated by NexGEnt Entertainment Production.

JURISDICTION 

This Policy will be governed by and construed in accordance with the laws of the Republic of the Philippines. Any claims, legal proceedings, or litigation arising in connection with the Site will be brought solely in the proper courts of the Philippines, and you consent to the exclusive jurisdiction of such courts.

COLLECTION 

We collect personal information (i.e., information that may identify you, such as your name, address, age, contact details like telephone number, email address, and passwords) only when you voluntarily submit it. This may occur when you purchase tickets, request information, submit comments, enter competitions, or participate in surveys or other Site features. If you do not want your personal information collected, please do not submit it.

If you provide personal information about others (e.g., family members or representatives), you must inform them and obtain their consent to share their information with us under this Policy.

USE AND DISCLOSURE 

We do not collect sensitive personal information unless required by law or with your explicit consent. We do not share your personal information with third parties without your specific consent. Your personal information may be used to respond to your inquiries, provide access to Site features, and communicate updates. Email addresses will not be added to our mailing list without your consent.

Children We take children’s privacy seriously. Children under 18 years old should have parental or guardian consent before submitting any personal information. If we determine a user is under 18, we will not use or maintain their information without parental or guardian consent. Parents or guardians may review, modify, or request the deletion of their child’s information by contacting us.

COLLECTION OF ADDITIONAL INFORMATION 

We may allow third parties (e.g., advertisers) to place and access cookies on your device. These third parties have their own privacy policies governing the use of such data. You may disable cookies through your browser settings, but this may affect your Site experience.

DATA AND SECURITY 

We implement physical, technical, and administrative security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be completely secure.

ACCESS TO INFORMATION 

You have the right to access, update, or request the deletion of your personal information. To do so, please contact us through the Site's Contact page.

THIRD-PARTY SITES 

The Site may contain links to third-party websites not owned or controlled by NexGEnt Entertainment Production. We are not responsible for the content, policies, or security of these external sites. Users should review their privacy policies before providing any information.

CHANGES TO THIS POLICY 

We may update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the revised Policy.

CONTACT US 

For any questions or concerns regarding this Privacy Policy, please contact us through our Contact page.

NexGEnt Entertainment Production aims to provide a safe and enjoyable event for all ages. This Code of Conduct exists to prevent harm and ensure that all attendees can enjoy themselves responsibly during the convention.

NexGEnt Code of Conduct

The convention is organized by NexGEnt Entertainment Production. By entering the event, attendees agree to comply with this Code of Conduct and accept all conditions herein. Failure to comply may result in ejection from the event and potential blacklisting from future NexGEnt events.

General Conditions of Entry

1. Entry is subject to both NexGEnt’s Conditions of Entry and the venue’s Conditions of Entry.

2. Attendees enter the event at their own risk.

3. Persons aged 12 and under must be accompanied by a parent or guardian at all times.

4. Event passes must be worn and visible at all times. Failure to display a valid pass may result in ejection from the event or the need to purchase a replacement pass.

5. NexGEnt and the venue are not liable for any loss, damage, theft, or injury sustained within the event premises.

6. The following items are strictly prohibited inside the venue:

   • Glass objects

   • Weapons or dangerous items

   • Fireworks

   • Illicit drugs

   • Alcohol

7. Smoking and vaping are not allowed inside the venue. Violators will be ejected.

8. Animals are not permitted inside the venue, except for registered service animals.

9. Tampering with barriers and crowd control structures is strictly prohibited and may result in ejection.

10. Pass holders consent to being filmed or recorded as part of the event crowd. Individual photography or filming must be done with the subject’s consent (see Filming and Photography section).

11. NexGEnt reserves the right to refuse entry or eject individuals acting in a dangerous or disruptive manner.

12. Attendees must respect and follow the instructions of NexGEnt staff and security personnel.

Age Restrictions

• Attendees aged 12 and under must be accompanied by a parent or guardian over the age of 18 for the entire duration of the event.

• Certain programming may be restricted to attendees aged 18 and above, requiring a valid photo ID for entry.

Costume Policy

NexGEnt reserves the right to deem any costume inappropriate and request modifications. Refusal to comply may result in denial of entry or ejection from the event.

• Nudity and adult-themed costumes are permitted depending on the event, provided they are appropriate for a public setting. Attendees wearing such attire must carry a jacket or a covering, such as a blanket, to use while resting.

• Footwear is required at all times. If not, we encourage attendees to create invisible shoes.

• All props, costumes, and attachments must comply with the Props Policy.

Filming and Photography

• Photography and video recording are permitted in public areas of the event.

• Attendees must obtain consent before photographing or recording other individuals.

• Professional photography or videography for commercial purposes requires permission from NexGEnt.

• Any inappropriate use of photography or video technology (e.g., harassment) may result in ejection from the event.

• By attending, attendees consent to being filmed or photographed by NexGEnt for promotional purposes.

• Professional-grade photography or videography is not allowed in non-event spaces without proper authorization.

Food and Drink Policy

• Food and drinks are not permitted in screening areas or near electronic equipment.

• If found consuming food or drinks outside designated areas, attendees may be asked to relocate.

Liability Disclaimer

• NexGEnt and the venue have taken measures to ensure safety; however, attendees are responsible for their actions.

• NexGEnt is not responsible for any loss, damage, theft, or injury during the event.

• Emergency situations will be handled by appropriate authorities.

Safety and Security Policy

• Any activities prohibited by Philippine law will result in ejection and potential referral to law enforcement.

• Dangerous behaviors, including but not limited to fighting, offensive behavior, indecent exposure, and possession of weapons, will not be tolerated and may result in permanent banning.

• Security personnel will patrol the event and may eject attendees engaging in unsafe conduct.

• In case of an emergency, attendees must follow all official directives from security and event staff.

By attending a NexGEnt Entertainment Production event, all attendees must agree to abide by this Code of Conduct. Failure to comply may result in ejection without refund and potential banning from future events.

NexGEnt Entertainment Production defines a prop as any item that is large or heavy enough to cause harm to other attendees or property or any item that resembles a weapon.

Props that exceed 1.5 meters in length and/or are worn as part of a cosplay or costume (e.g., wings, body armor) extending beyond a 50 cm radius around the body will not be allowed into the event space.

Collapsible props will be measured at their full length. They may be allowed into the venue on the condition that they are not assembled indoors. This will be determined based on the individual characteristics of the prop, and NexGEnt Entertainment Production reserves the right to approve or deny entry of any collapsible prop.

All swords or props within a sheath will be checked with the sheath on and off but measured with the sheath on. If a sword or prop is deemed to violate the NexGEnt Props Policy outside of the sheath, it will not be permitted, regardless of sheath safety (e.g., a metal sword inside a protective sheath).

Firearm replicas must comply with Philippine laws, specifically R.A. 10591 (Comprehensive Firearms and Ammunition Regulation Act). They must be non-firing, made of plastic, incapable of being mistaken for a real firearm, and have an orange cap at the muzzle. Any firearm props not meeting these criteria will be refused entry and may be referred to security and local authorities. This policy applies to all attendees, regardless of whether they possess a permit. Devices capable of launching projectiles, including bows and archery items, are also covered under this policy.

Entering the Event Space & Prop Tagging

Upon entering the event space, all props will be checked by NexGEnt Entertainment Production staff. If necessary, attendees may be directed to the Props Check desk.

Props that meet the NexGEnt Props Policy will be tagged as acceptable and permitted inside the event space. Props that do not comply will not be allowed entry.

All props will be re-evaluated if later found to be dangerous or inappropriate. Attendees must comply with the instructions of NexGEnt staff regarding props.

NexGEnt Entertainment Production will not be responsible for any lost or damaged props. There may be a designated storage area for props that meet event policies. However, props deemed dangerous or violating NexGEnt or venue policies must be stored outside the venue.

Staying Outside

This policy applies within the event premises. Public spaces outside the venue are subject to Philippine laws and local ordinances regarding the carrying of props and imitation weapons.

Unacceptable Props

The following props are prohibited under any circumstances:

• Metal-bladed or edged weapons, such as knives, swords, axes, and martial arts equipment, regardless of sharpness.

• Real or replica firearms, including air guns, BB guns, and gel blasters, unless modified to comply with R.A. 10591.

• Firearm replicas without an orange tip.

• Any item capable of firing a projectile. Any projectiles must be removed before entry. This includes NERF blasters and similar toys.

• Glass props.

• Incendiary devices or anything that produces a live flame, explosion, or spark.

• Liquid-dispensing props.

• Remote-controlled props.

• Chains that can be used as weapons.

• Heavy wooden props.

• Masks or face coverings that cannot be removed upon request.

• Skates, rollerblades, skateboards, or similar wheeled items.

• Any prop or bag that resembles a weapon and has compartments for storage.

• Signage containing offensive, violent, or illegal imagery or text.

• Any item deemed illegal under Philippine law.

Misuse or unsafe use of any prop that may put attendees at risk will result in its immediate removal. Weapons are strictly prohibited, and any violations may lead to confiscation, security intervention, or referral to law enforcement.

Props that do not comply with Philippine laws or public transport regulations will not be allowed at NexGEnt Entertainment Production events. Attendees who refuse to comply with the policy will be asked to leave and, if necessary, escorted off the premises.

If an attendee is found carrying a prohibited prop, they will be required to leave the event area immediately. If the prop is illegal, it will be confiscated and handled in accordance with Philippine law. Refusal to comply may result in removal by security or law enforcement.

NexGEnt Entertainment Production welcomes photographers and media personnel to cover events while ensuring a respectful and safe environment for all attendees. This policy outlines the guidelines for professional and amateur photographers, videographers, and media representatives attending NexGEnt events.

Media Accreditation

• All media personnel, including professional photographers and videographers, must apply for media accreditation prior to the event.

• Media representatives are required to apply at https://www.nexar-ent.com/the-industry/media-registration before attending and/or setting up at the event.

• Approved media representatives will receive an official media pass, which must be visibly worn at all times.

• Applications must include proof of identity, organization affiliation (if any), and intended coverage plans.

• NexGEnt Entertainment Production reserves the right to approve or deny media applications.

Photography and Videography Guidelines

• Photography and videography are permitted in public areas of the event unless stated otherwise.

• Any photography or filming that obstructs pathways, emergency exits, or disrupts event operations is strictly prohibited.

• Professional-grade equipment (e.g., DSLRs, mirrorless cameras, tripods, drones, and stabilizers) requires prior approval.

• Live streaming and professional video recording for commercial purposes must be pre-approved by NexGEnt Entertainment Production.

• Media representatives must respect any restrictions or guidelines given by event staff or security.

Consent and Privacy

• Attendees have the right to refuse being photographed or recorded. Consent must be obtained before capturing close-up photos or video.

• Cosplayers and performers must give explicit consent before any posed photography or interviews.

• Photography and filming of minors require the consent of a parent or guardian.

• Unauthorized use of images or footage for defamatory, offensive, or commercial gain without permission is strictly prohibited.

Restricted Areas

• Media access is restricted in designated areas such as staff-only zones, backstage, dressing rooms, and VIP sections without explicit permission.

• Certain panels, screenings, and performances may have specific photography or recording restrictions.

• Security personnel and event staff have the authority to enforce restrictions and request media representatives to cease recording in prohibited areas.

Violation and Enforcement

• Failure to comply with this policy may result in media privileges being revoked, removal from the event, and potential banning from future NexGEnt events.

• Unauthorized commercial use of event media may result in legal action.

• NexGEnt Entertainment Production reserves the right to update or amend this policy at any time.

By attending NexGEnt Entertainment Production events, all photographers and media representatives agree to adhere to the guidelines stated in this policy.

Purpose

These regulations aim to establish a fair, transparent, and secure ticketing system to protect event attendees, prevent fraud, and maintain orderly access to NexGEnt events.

Scope

This policy applies to all ticket transactions, entries, and transfers for events organized or co-produced by NexGEnt Entertainment Production within the Philippines.

Definitions

• Ticket – Physical or digital proof of entry issued by NexGEnt or its authorized partners.

• Face Value – The original selling price of a ticket, not including service fees.

• Scalping – Unauthorized resale of tickets at inflated prices.

• Primary Sale – Initial sale of tickets through official channels.

• Secondary Sale – Any transfer or resale after the original purchase.

• Authorized Resale Platform – A platform officially recognized by NexGEnt for secure ticket transfers.

• Fraudulent Ticket – Any duplicated, tampered, or counterfeit ticket.
  
  

Ticket Purchasing Terms

Official Channels Only

Tickets must be purchased only through:

• NexGEnt’s official website or portal

• Accredited ticketing platforms

• Authorized physical outlets

Purchases from unauthorized sources are considered invalid.

Buyer Information

Buyers must provide accurate information, which may include:

• Full name

• Valid mobile number and email

• Government-issued ID for verification
  
  

Payment

Only fully paid tickets will be issued. Accepted methods include:

• Credit/debit cards

• E-wallets

• Bank transfer

• Authorized over-the-counter services
  
  

Delivery and Receipts

• Tickets are sent digitally upon confirmation. Buyers are responsible for securing their tickets and should not share ticket codes or barcodes.

• For online ticket purchases, the official receipt must be claimed at the event venue by presenting valid identification and proof of ticket purchase.

Entry Requirements

Identity Verification

Gate personnel may request valid ID that matches the name on the ticket. Non-transferable tickets must be used only by the original buyer.

Ticket Validity

Only untampered, officially issued tickets are valid. Counterfeit or altered tickets will be rejected.

Resale and Transfer Regulations

Scalping Prohibited

Tickets must not be resold above face value. Scalping is strictly prohibited.

Fraudulent Tickets

Use or distribution of counterfeit, duplicated, or tampered tickets will result in:

• Denial of entry

• Ticket cancellation without refund

• Permanent ban from future NexGEnt events

• Possible legal action
  
  

Transfers

Permitted only via authorized methods for tickets marked "transferable." Transfers must match original purchase price and be accompanied by proof of purchase.

Bulk Buying and Bots

Use of bots or automated systems to mass-purchase tickets is prohibited. Orders suspected of such activity will be canceled.

Refunds, Exchanges, and Cancellations

No Refunds

All sales are final. Refunds will only be issued for canceled or significantly altered events.

Rescheduling

If an event is rescheduled, existing tickets remain valid. Refund options may be provided based on circumstances.

Cancellations

If canceled, full refunds will be processed within 30 working days of official notice.

Force Majeure

In cases of emergencies or government restrictions, NexGEnt will determine refund or rescheduling procedures based on the situation.

Violations and Enforcement

Entry Denial

NexGEnt reserves the right to deny entry to anyone presenting unauthorized, invalid, or fraudulent tickets.

Permanent Ban

Individuals caught scalping, reselling without authorization, or using fake tickets will be permanently banned from all NexGEnt events.

Contact

For ticketing concerns or to report violations:
nexarentertainment@gmail.com
www.nexar-ent.com